We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement(There will be no refund of money you can only replace with other products).

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We accept the request if there is a mismatch in quality, size, colour or design or in case an item is missing/wrong in a combo  order

Proofs – we need video of opening a package and capturing their initial interaction with a product for the first time . If You Have Not Record Your Products In Front Of Camera Then We Cant Help You On Refund Policy.

To start a return, you can contact us at info@r7sneakcare.in If your return is accepted, our delivery partner will pickup the order from you.

You can always contact us for any return question at info@r7sneakcare.in

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 Fee for instant refund

We charge minimal fee on each refund

Refund Amount Processing Fees

• ₹ 0 – 1000 ₹9.9 0.99%

• ₹ 1001 – 2500 ₹ 19.99 1.99%

• ₹ 2501 and above ₹ 74.99 2.99%

• Its Will Take 2 – 5 hrs. For Refund Your Amount Back In Your Bank Account

GIFT CARD PURCHASE REFUND CLAIM

EXTRA FEE GUIDELINES FOR FEE REFUND

YOU CAN CLAIM THIS FEES FOR REFUND IN YOUR R7 E – WALLET WITHIN 2 Hrs. 

IN CHECKOUT PAGE THIS FEE WILL APPLY AUTOMATIC NAME OF FEE IS ( SECURED BRAND BOX PACKAGING FEE )

WE WILL REFUND YOU THIS FEE AMOUNT ON YOUR R7 – E WALLET WITHIN 24 – 48 Hrs AFTER YOUR PURCHASE COMPLETE

REBEL SNEAKERS TEAM GIVE 50Rs EXTRA AS CACKBACK + YOUR FEE AMOUNT .

WILL DEPOSIT YOUR AMOUNT TO  REBEL SNEAKER WALLET  

• Your amount will be refunded to you in 24 – 48 Hrs. T&C APPLY